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User Support Programs

Modular Modeling System
The MMS Professionals Program is offered as an optional annual service and maintenance plan. The MMS Professionals Program combines the sophisticated technology of MMS and MMS CompGenTM with world-class service and support. Support programs may be renewed annually or on a multi-year basis with discounts for longer terms. The MMS Professionals Program provides
  • Complimentary copy of MMS CompGenTM with initial MMS license
  • Introductory training
  • Call-in user-support via e-mail, fax, phone, Internet
  • Software upgrades
  • Substantial discounts for additional copies of MMS
Training Simulator Support Program
Because instructors often require simulator updates to reflect plant modifications, our program provides:
  • On-call instructor support for using the Simulation Tool Set or for understanding the process model
  • Simulator Tool updates
  • Scheduled HMI display updates
  • Scheduled specific process model and control logic updates to represent plant changes
  • Dedicated user-specific web-page support for detail exchanges and privacy
  • Optional hardware support and replacement programs

Simulator Staff Augmentation

Let the nHance experts augment your technical staff for simulation or emulation development projects.